Themes dominating the negative reviews include complaints about suspicious user activity and dissatisfaction with customer support. Most of the reviews on the BBB website are negative, giving it an average customer rating of 1.17 out of five stars. users report coming across suspicious posts and receiving dubious or nonserious responses to ads posted on the platform.Ĭraigslist is not accredited by the Better Business Bureau and has been given an F rating. For this, users should rather look to competing platforms like LinkedIn.